nk44 Privacy Policy
We are committed to protecting the personal information of every player on the nk44 platform. This policy explains clearly what data we collect, why we collect it, and how it is kept secure at all times.
How nk44 Protects Your Data
Six core principles guide every data decision we make — from the moment you register your nk44 account to every transaction you complete.
All data transmitted between your device and the nk44 platform is protected by 256-bit SSL/TLS encryption. This applies equally to personal details, payment credentials, and account activity — no data travels in plain text.
nk44 does not sell, rent, or trade your personal information to any third party for commercial purposes. Your data is shared only with regulated service providers who are strictly necessary to operate the platform and deliver your experience.
Registered nk44 players have the right to access, correct, and request deletion of their personal data at any time. Submit a data request to our support team at any time and we will respond within 30 days as required by our data handling commitments.
nk44 applies the principle of data minimisation — we collect only the information that is genuinely necessary to provide and improve our services, verify your identity, and comply with applicable anti-money laundering requirements.
Promotional communications are sent only to players who have explicitly opted in. You may withdraw your marketing consent at any time by updating your account notification preferences or by contacting support. Opting out has no effect on your ability to use nk44 services.
nk44 retains personal data only for as long as it is needed to fulfil the purpose for which it was collected, or as required by law. Account data is typically retained for a period of five years following account closure in line with standard financial record-keeping obligations.
1 Introduction
This Privacy Policy ("Policy") describes how nk44 ("nk44", "we", "us", "our") collects, processes, stores, shares, and protects the personal information of individuals ("Player", "User", "you", "your") who access or use the nk44 online betting and casino platform at nk44.io, including all associated mobile-optimised interfaces and any communication channels operated by nk44.
nk44 takes your privacy seriously. We are committed to handling all personal data with care, transparency, and respect — and to maintaining appropriate technical and organisational safeguards at all times. This Policy has been drafted to give you a clear and complete picture of our data practices so that you can make informed decisions about your use of the nk44 platform.
By registering a player account, accessing any section of the nk44 platform, or otherwise submitting personal data to us, you acknowledge that you have read, understood, and agree to the data practices described in this Policy. If you do not agree with any part of this Policy, please discontinue your use of the platform and contact support to close your account.
This Policy should be read together with nk44's Terms & Conditions and Responsible Gaming Policy, both of which form part of the overall agreement between you and nk44.
Age Requirement: nk44 is strictly for adults aged 21 and above. We do not knowingly collect or process personal data belonging to individuals under the age of 21. If we become aware that we have inadvertently collected data from a minor, we will delete that data immediately and close the associated account.
2 Data Controller
For the purposes of applicable data protection principles, nk44 acts as the data controller in respect of all personal data collected from players and visitors of the nk44 platform. As data controller, nk44 determines the purposes and means of processing your personal data.
nk44 operates the platform as a safe and reliable online entertainment service. All data collected through the platform is processed and stored in a manner consistent with the commitments set out in this Policy. Where nk44 engages third-party processors to act on its behalf, those processors are contractually bound to handle data only in accordance with nk44's documented instructions and to maintain equivalent standards of data security.
If you have any questions about nk44's role as data controller, or wish to exercise any of your data rights, you may contact us directly at the details provided in Section 15 of this Policy.
3 Data We Collect
nk44 collects several categories of personal data in the ordinary course of providing its services. The specific data collected depends on how you interact with the platform. The table below summarises the main categories.
| Category | Examples | When Collected |
|---|---|---|
| Identity Data | Full name, date of birth, national ID number, passport number | Account registration and KYC verification |
| Contact Data | Mobile number, email address, residential address | Account registration and profile updates |
| Financial Data | bKash/Nagad/Rocket account numbers, bank card last four digits, transaction history | Deposits, withdrawals, and payment processing |
| Account Data | Username, hashed password, account balance, VIP tier, bonus status | Ongoing account use |
| Transactional Data | Bets placed, games played, win/loss records, deposit and withdrawal amounts in ৳ | Every betting and gaming session |
| Technical Data | IP address, device type, browser, operating system, session duration, cookies | Every platform visit |
| Communications Data | Support chat transcripts, email correspondence, feedback submissions | When you contact support or respond to surveys |
| Preference Data | Game preferences, notification settings, marketing opt-in status, responsible gaming limits | Account settings and user behaviour analysis |
Sensitive Data: nk44 does not intentionally collect sensitive personal data such as racial or ethnic origin, political opinions, religious beliefs, health data, or biometric data. Identity document images submitted for KYC verification are used solely for age and identity confirmation and are deleted from operational systems once verification is complete, unless retention is required by law.
4 How We Collect Data
nk44 collects personal data through several distinct channels, depending on your interaction with the platform.
- Direct collection: Data you provide voluntarily when registering an account, completing KYC verification, making deposits or withdrawals, contacting support, participating in promotions, or completing any form on the platform.
- Automated collection: Technical and behavioural data collected automatically via server logs, cookies, pixel tags, and similar tracking technologies as you browse and interact with the platform. This includes your IP address, device fingerprint, session activity, and click-path behaviour.
- Payment processors: Confirmation data received from our integrated payment partners (bKash, Nagad, Rocket, Upay, Dutch-Bangla Bank, City Bank, BRAC Bank, Visa, Mastercard) when transactions are initiated or completed. nk44 does not receive or store full payment card numbers.
- Identity verification providers: Data received from third-party KYC and identity verification services engaged to confirm the authenticity of documents submitted by players during the verification process.
- Game providers: Aggregated session and game-outcome data received from our third-party game providers (Evolution Gaming, Ezugi, Pragmatic Play, NetEnt, Microgaming, Spribe) in connection with your use of casino and crash-game titles.
- Fraud and AML monitoring tools: Risk signals and alerts generated by integrated anti-fraud and anti-money laundering monitoring systems that analyse patterns in account activity against known risk indicators.
5 Purpose & Legal Basis
nk44 processes your personal data only for specific, documented purposes. Each purpose is supported by a legitimate legal basis. The primary purposes for which we process your data are described below.
| Purpose | Legal Basis |
|---|---|
| Account registration and management | Performance of contract |
| Identity verification and age confirmation (KYC) | Legal obligation / performance of contract |
| Processing deposits, bets, and withdrawals in ৳ | Performance of contract |
| Fraud prevention and anti-money laundering monitoring | Legitimate interests / legal obligation |
| Providing customer support | Performance of contract / legitimate interests |
| Responsible gaming monitoring and intervention | Legitimate interests / legal obligation |
| Platform improvement and personalisation | Legitimate interests |
| Sending promotional communications | Consent (opt-in) |
| Regulatory reporting and compliance | Legal obligation |
Where nk44 relies on legitimate interests as the legal basis for processing, we have assessed that our interests do not override your rights and freedoms as a data subject. If you wish to understand more about any specific legitimate-interest assessment, please contact us at the details in Section 15.
6 Data Sharing
nk44 does not sell your personal data. We share personal data only in the limited circumstances described below, and only to the extent strictly necessary for the stated purpose.
- Payment processors: We share transaction-related data with bKash, Nagad, Rocket, Upay, Dutch-Bangla Bank, City Bank, BRAC Bank, Visa, and Mastercard solely for the purpose of processing your deposits and withdrawals. These providers operate under their own data protection frameworks and are contractually bound to handle your data securely.
- Identity verification providers: Where KYC checks are required, we share identity document images and personal details with regulated third-party verification services. These providers use your data solely to confirm identity and are prohibited from using it for any other purpose.
- Game providers: Limited session identifiers and game-event data are shared with Evolution Gaming, Ezugi, Pragmatic Play, NetEnt, Microgaming, and Spribe to facilitate game delivery and resolve disputes. Full personal details are not shared with game providers.
- Fraud and AML service providers: Risk and transaction data may be shared with fraud detection and anti-money laundering monitoring platforms to protect the integrity of the nk44 platform and comply with applicable financial crime obligations.
- Legal and regulatory authorities: nk44 may disclose personal data to relevant Bangladeshi authorities, financial intelligence units, or law enforcement agencies where required by law, court order, or regulatory obligation. We will notify affected players of such disclosures where we are legally permitted to do so.
- Business transfers: In the event of a merger, acquisition, or sale of all or part of nk44's business, player data may be transferred to the acquiring entity as part of that transaction. Affected players will be notified in advance of any such transfer and given the opportunity to close their account if they do not wish their data to be transferred.
No advertising networks: nk44 does not share your personal data with advertising networks, data brokers, social media platforms, or any entity for the purpose of targeted advertising directed at you by third parties.
7 Cookies & Tracking
nk44 uses cookies and similar tracking technologies to operate and improve the platform. A cookie is a small text file placed on your device that allows us to recognise your browser, maintain your session, and understand how the platform is used.
- Essential cookies: Required for the platform to function. These include session authentication tokens, security cookies, and load-balancing identifiers. Essential cookies cannot be disabled without breaking core platform functionality.
- Functional cookies: Used to remember your preferences such as language settings, notification choices, and responsible gaming limits set within your account.
- Analytics cookies: Used to collect aggregated, anonymised data about how players navigate the platform — which pages are visited most frequently, where players drop off, and how long sessions last. This data is used internally to improve the nk44 experience and is not shared with third-party analytics companies.
- Security cookies: Used to detect and prevent fraudulent login attempts, bot activity, and other automated threats to account security.
You may manage or disable non-essential cookies through your browser settings. Please note that disabling cookies may impair certain platform features and may affect your ability to stay logged in across sessions. nk44 does not use third-party advertising cookies or cross-site tracking technologies.
8 Data Retention
nk44 retains personal data for no longer than is necessary to fulfil the purpose for which it was collected, or as required by applicable law. The following standard retention periods apply.
- Active account data: Retained for the duration of your account registration plus a minimum of five years following account closure, to comply with standard financial record-keeping and AML obligations.
- Transaction records: Deposit, withdrawal, and wagering transaction records are retained for a minimum of five years in accordance with financial compliance requirements.
- KYC verification documents: Identity documents submitted for verification are retained for a minimum of five years from the date of verification or account closure, whichever is later. Document images are securely deleted from operational systems once they are no longer required.
- Support communications: Customer support transcripts and email correspondence are retained for a minimum of two years from the date of the interaction, to enable accurate dispute resolution and service quality review.
- Marketing consent records: Records of your marketing opt-in and opt-out choices are retained for the duration of your account and for a period of three years following account closure to demonstrate compliance with consent requirements.
- Technical and session data: Server logs and session data are retained for a maximum of 12 months, after which they are anonymised or deleted.
Upon expiry of the applicable retention period, personal data is securely deleted or irreversibly anonymised. Where anonymisation is applied, the resulting data no longer constitutes personal data and may be retained indefinitely for statistical and platform improvement purposes.
9 Data Security
nk44 implements a comprehensive set of technical and organisational security measures to protect your personal data against unauthorised access, disclosure, alteration, or destruction. Our security framework includes the following controls.
- Transport encryption: All data transmitted between your device and nk44 servers is encrypted using 256-bit TLS (Transport Layer Security) protocols. Connections are enforced over HTTPS at all times.
- Data-at-rest encryption: Personal data stored in nk44 databases is encrypted at rest using AES-256 encryption. Encryption keys are managed separately from the encrypted data and rotated on a scheduled basis.
- Password security: Player passwords are never stored in plain text. Passwords are hashed using a strong one-way cryptographic hashing algorithm with individual salts. nk44 staff cannot view or recover your password.
- Access controls: Access to personal data within nk44 is restricted on a need-to-know basis. Staff members are granted access only to the specific data required to perform their job function. Access rights are reviewed and updated regularly.
- Two-factor authentication: Additional login security is available for registered players and is mandated for all internal nk44 staff who access player data systems.
- Penetration testing and vulnerability management: nk44 conducts regular internal security reviews and engages independent security specialists to perform periodic penetration tests. Identified vulnerabilities are remediated according to a risk-based priority schedule.
- Data breach response: nk44 maintains a documented incident response plan. In the event of a data breach that poses a risk to your rights, affected players will be notified without undue delay and provided with guidance on protective steps they should take.
Your responsibility: While nk44 implements robust technical security measures, the security of your account also depends on you keeping your login credentials strictly confidential. Never share your nk44 password with any person. If you suspect your account has been compromised, contact nk44 support immediately.
10 Your Rights
As a player whose personal data is processed by nk44, you have the following rights in relation to that data. nk44 is committed to facilitating the exercise of these rights in a timely and transparent manner.
Request a copy of the personal data we hold about you and information about how it is used.
Request correction of any inaccurate or incomplete personal data held on your account.
Request deletion of your personal data where it is no longer necessary for the purpose collected, subject to legal retention obligations.
Request that we restrict processing of your data in certain circumstances, such as while a dispute is being investigated.
Receive a structured, machine-readable copy of your personal data to transfer to another service provider where technically feasible.
Object to processing carried out on the basis of legitimate interests, including profiling for platform improvement purposes.
Withdraw any consent you have given at any time, including marketing consent, without affecting the lawfulness of prior processing.
Request human review of any significant decision made about you solely by automated means, such as an automated account suspension triggered by fraud detection systems.
To exercise any of the rights listed above, please contact the nk44 support team using the details provided in Section 15. We will acknowledge your request within 5 business days and aim to fulfil it within 30 calendar days. In cases of complexity or high volume, we may extend this period by a further 30 days and will inform you accordingly.
nk44 will not charge a fee for processing data rights requests except where requests are manifestly unfounded or excessive, in which case a reasonable administrative fee may apply. We may need to verify your identity before acting on a request to protect against fraudulent or unauthorised access to another player's data.
11 Minors
The nk44 platform is strictly intended for adults aged 21 and above. nk44 does not knowingly collect, process, or retain personal data from any individual under the age of 21. Age verification is a mandatory step in the nk44 account registration process, and accounts where there is a reasonable suspicion of underage use are suspended pending identity verification.
If a parent or guardian becomes aware that their child has registered an account on the nk44 platform or has submitted personal data without their knowledge or consent, they should contact nk44 support immediately using the details in Section 15. Upon verification, nk44 will promptly close the account, delete all associated personal data, and reverse any financial transactions where technically possible.
nk44 encourages responsible use of parental control software to restrict access to online gambling platforms for households with young people. For further guidance on player protection tools, please visit our Responsible Gaming page.
21+ Only: Players must be 21 years or older to register and play on nk44. Any player found to have misrepresented their age during registration will have their account permanently closed and any winnings forfeited in accordance with nk44's Terms & Conditions.
12 International Transfers
nk44 primarily processes and stores player data within data centre infrastructure serving the Bangladesh and South Asian region. However, certain third-party service providers engaged by nk44 — including game providers such as Evolution Gaming, Ezugi, Pragmatic Play, NetEnt, Microgaming, and Spribe — may process limited technical data in jurisdictions outside Bangladesh as part of their global service delivery infrastructure.
Where personal data is transferred internationally, nk44 takes appropriate steps to ensure that an equivalent level of data protection applies. This includes entering into contractual agreements with third-party processors that require them to implement data protection standards consistent with those described in this Policy, and to limit the use of any transferred data strictly to the purpose for which it was shared.
nk44 does not transfer personal data to jurisdictions that are known to have inadequate data protection standards without implementing appropriate contractual safeguards. If you have concerns about the international transfer of your data, please contact us using the details in Section 15.
13 Marketing Communications
nk44 may send you promotional communications about bonuses, new games, seasonal promotions (such as Eid specials, BPL season offers, T20 World Cup promotions), VIP loyalty rewards, and platform news — but only where you have explicitly opted in to receive such communications at the time of account registration or through your account notification settings.
Marketing communications may be delivered via email, SMS to your registered mobile number, or in-platform notifications. The content of all marketing communications will be in English and will clearly identify nk44 as the sender. Every marketing message will include clear instructions on how to opt out of future communications.
You may withdraw your marketing consent at any time by:
- Updating your notification preferences in your nk44 account settings dashboard.
- Clicking the unsubscribe link included in any marketing email sent by nk44.
- Contacting nk44 support directly and requesting removal from marketing communications.
Withdrawal of marketing consent does not affect your ability to use nk44 services and has no impact on the processing of your data for any other purpose set out in this Policy. Service-related communications — such as transaction confirmations, security alerts, and account status notifications — are not marketing communications and will continue to be sent regardless of your marketing preference settings, as they are necessary for the operation of your account.
14 Policy Amendments
nk44 reserves the right to amend, update, or replace this Privacy Policy at any time to reflect changes in our data practices, applicable law, or the services we provide. Where amendments are material — meaning they significantly affect how your personal data is collected, used, or shared — nk44 will notify registered players via email or in-platform notification at least 7 days before the updated Policy takes effect.
Minor amendments, such as clarifications of existing practices or corrections of typographical errors, may be applied immediately without prior notice. The effective date displayed at the top of this Policy will always reflect the date of the most recent revision.
By continuing to use the nk44 platform after an updated Privacy Policy takes effect, you confirm your acceptance of the revised data practices. If you do not agree with the updated Policy, you should close your account before the effective date by contacting nk44 support. nk44 will process any remaining real-money balance in your account in accordance with the account closure procedures described in the Terms & Conditions.
We encourage all registered players to review this Policy periodically. The current version will always be accessible at nk44.io/privacy-policy. nk44 shall not be liable for any failure on your part to stay informed of amendments that were duly communicated through the channels described above.
15 Contact
If you have any questions, concerns, or requests relating to this Privacy Policy or the way nk44 handles your personal data, please contact our support team using the details below. Our dedicated support team is available 24 hours a day, 7 days a week, Bangladesh Standard Time (BST, UTC+6).
- Email: [email protected] (plain text — not a clickable link)
- Response time: nk44 aims to respond to all privacy-related enquiries within 5 business days and to complete data rights requests within 30 calendar days of receipt.
- Live chat: Available within the nk44 platform for registered players, accessible via the account menu after login.
- Subject line: When contacting us by email regarding a data rights request, please use the subject line "Data Privacy Request — [your registered username]" to help us route your enquiry promptly.
- Responsible gaming: Players seeking assistance with responsible gaming tools, self-exclusion, or deposit limits should visit our Responsible Gaming page for dedicated resources and support options.
Please note: This Privacy Policy was last updated on 1 January 2026. This version supersedes all previously published versions. nk44 recommends that all players bookmark this page and review it periodically to remain informed of any updates to our data practices.
Explore nk44 With Confidence
Now that you understand how nk44 protects your personal data, you are all set to enjoy cricket betting, live casino, slots, Plinko, and more — safely and securely.